Accessibility at Storage Dollis Hill
Storage Dollis Hill is committed to providing a website and online booking experience that is accessible to the widest possible audience, including disabled customers, carers, and visitors planning storage in the Dollis Hill area. We want everyone to be able to research, compare, and book storage with confidence, using the technologies and devices that work best for them.
Our Accessibility Commitment
Our goal is to meet the Web Content Accessibility Guidelines version 2.1, Level AA. These internationally recognised guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. We view accessibility as an ongoing process and are continually working to improve our website and services.
WCAG 2.1 AA Compliance
We aim to align the Storage Dollis Hill website with WCAG 2.1 AA success criteria. This includes making sure that content is perceivable, operable, understandable, and robust. In practice, this means ensuring clear text contrasts, predictable navigation patterns, logical page structures, and compatibility with common assistive technologies used by people visiting storage services in the Dollis Hill area.
Screen-Reader Support
Our website is designed to work with popular screen readers and other assistive software. We use structured headings, descriptive page titles, meaningful labels, and alternative text for key images wherever possible, so that screen-reader users can understand our storage unit information, facility features, prices, and special offers in the accessible Storage Dollis Hill area.
We also aim to ensure that form fields and buttons are clearly identified, so that screen-reader users can complete quote requests, bookings, and enquiries without confusion. Where visual content is essential, we work to provide text-based descriptions that convey the same information.
Keyboard Navigation
The Storage Dollis Hill website is being improved to be fully usable with a keyboard alone, without needing a mouse or trackpad. Users should be able to move logically through navigation menus, form fields, and content areas using the Tab, Shift plus Tab, and Enter keys. Visible focus indicators are used where possible to show which element is currently selected.
We aim to ensure that no important action or information related to storage availability, pricing, or booking in the Dollis Hill area is locked behind mouse-only interactions. If you experience any difficulty accessing a feature with your keyboard, please let us know so we can investigate and address the issue.
Visual Design and Readability
We strive to maintain sufficient colour contrast between text and background and to use clear typography so that information about our storage units and services in Dollis Hill remains legible for users with low vision. Wherever possible, content is presented in a clean, uncluttered layout with consistent design patterns, helping all visitors find what they need quickly.
We also work to avoid relying solely on colour to convey important information, instead using text labels, icons, or patterns that can be understood by people with colour vision deficiencies.
Ongoing Improvements
Accessibility is not a one time project. As we update our website, introduce new features, or expand our storage services in Dollis Hill, we review changes with accessibility in mind. We welcome feedback from customers, visitors, and local organisations who have experience with disability and accessible design, and we will take reasonable steps to address any issues raised.
Contact for Accessibility Requests
If you encounter any accessibility barriers while using the Storage Dollis Hill website or if you need information about our services in a different format, you can contact our team to request assistance. You may ask for information in large print, accessible digital formats, or for help with completing an online form or booking storage in the Dollis Hill area.
When you contact us about an accessibility issue, please describe the page or feature you were using, the problem you experienced, and the technology or device you were using. This helps us to investigate and put solutions in place to support you and other users.
We are committed to working with you to make sure you can access the information and services you need from Storage Dollis Hill and to continually improve the accessibility of our website for everyone.




